Shipping & Delivery
Nothing means more to us than bringing our customers great value and service. That’s why we provide free shipping from our warehouse with different carriers like DHL, TNT, Fedex and EMS. Our warehouse in USA ships out packages through USPS.
We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-30 Business days|
*This doesn’t include our 2-5 day processing time.
Product may be shipped separately based on logistics reasons.
For your convenience, the estimated delivery time is noted on each product page
We assure 100% satisfaction on all orders!
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions (before or after ordering), please feel free to contact us and we will do our best to help you out. We strive to answer any message sent to us within 24 hours (usually sooner).
1. Physical address is necessary. Do NOT leave PO BOX address as OUR SHIIPPING CARRIERS can’t deliver to it.
2. Do Not authorize our shipping carriers to leave your package at your door at any circumstances. This causes packages lost often.
3. If the package arrived at buyer location, and we are unable to contact buyer to get the efficient address information within expiry date. Once the package handled by the shipping company gets abandoned, both shipping company and us won’t take any reposnsibility.
4. For the occasional custom charge problem and buyer refuse the package with no reason, once the package returned to us directly, it could result in a high custom charge. We have rights to refuse to resend the package or abandon it. Please find out the custom charges of your country before purchasing as we are NOT responsible.